Shipping policy
Shipping Policy - Kindland
At Kindland, we're proud to serve customers in:
United States
Peru
Canada
Processing time
- Orders are typically processed within 2 to 5 business days
- Orders placed on weekends or holidays are processed the next business day
Shipping times
- United States: 7-12 business days
- Canada: 8-15 business days
- Peru: 7-15 business days
Note: Some products may arrive sooner depending on warehouse location and carrier efficiency.
Shipping costs
- Shipping costs are calculated at checkout, based on your location and the product's weight
- We occasionally offer free-shipping promotions
Order tracking
Once your order ships:
- You'll receive a confirmation email with your tracking number
- You can track your order at any time
Customs, taxes, and duties
- United States: Prices are final, with no additional customs costs
- Canada: Your order may be subject to taxes, duties, or customs fees depending on local regulations. These costs are the customer's responsibility
Delays
While we work hard to meet estimated timelines, delays can occur due to external factors such as:
- Customs processing
- Weather conditions
- Carrier delays
In these cases, we'll provide support and help tracking your order.